My mother in law has been hospitalized in a single room in isolation due to her leukemia. Nurses and orderlies done exceptional service but the cleaning crew never showed during the weekend and during the week days only did the garbage and two days out of five cleaned the washroom and floor. When I asked the cleaning lady she said it happens often on the weekend the employees are overwhelmed with work. She also said not to worry because we clean the whole room well after every discharge. I find this unexceptable and ask to speak with her manager I've been waiting for him to come to 5 est-north. I will be send an official complaint to the Ombudsman. Also as for the icing on the cake the union is outside today giving out free food,making load noises and at least 30 employees outside while patients are in need of services, thanks CSN!
This hospital is not functional in the section 'Urgence'. Went there with my brother.They said that there were no nurses at the moment. Waited from 2h30am till 6h30am, luckly he started feeling better, so we went home. They never called him for re-evaluation during our waiting period. I believe that doctors and many nurses are doing their best but in my opinion this hospital is simply not fuctionnal because we were approximateley only 10 patients that night and 2 of them were handled, the rest were waiting and there were no new patients arriving for hours. I think that there is a huge organisational problem there. But I still believe that doctors, and especially surgeons are among the best there, so I give it four stars here ****. And one * star for the organisation and communication.
It's more like 3 1/2. I really hesitated. I've had good and bad experiences at this place. Parking is difficult. My appointment was for an ultrasound. No complaints there, on time, polite staff. Another time went for a blood test, waited 4 hours.
Super service, et trs propre !
Le choix de sante de ma famille
Hôpital de la Cité-de-la-Santé is a Canadian Hospital based in Laval, Quebec. Hôpital de la Cité-de-la-Santé is located at 1755 Boulevard René-Laennec, Laval, QC H7M 3L9, Canada.
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