My experience was great. Felt like Family ...the place is clean and staff amazing...and my cats are happy as well ...i highly recommend it !
I have called to transfer my new puppies file just from the Breeders name to my own and it was a headache. I wish i asked for the girls name because she was very rude over the phone and was not accomidating. Also told me it was not possible to switch file holder names which is not true. I called back today and they were not able to find my puppies file at all. But this time this secretary was trying really hard to accommodate me. The doctors might know what theyre doing but some of the secretarys are lost and are rude. This made me want to switch vets right away and not even let them give my puppy her second check up and find another place for her. Thank you.
I am a first-time dog owner and Dr. Tremblay went the extra mile when explaining the issues my rescue dog was having and the treatments he would need. She is very caring and professional, and the staff is very compassionate. I highly recommend!
What can I say about Hpital Vtrinaire Duvernay ? I have been going there for years and have always been met by courteous, professional, bilingual and caring staff. From the receptionists, technicians and vets I have never second guessed or questioned any diagnosis or treatments for my animals. I have always felt that my pets needs and health and well-being were their top priority. The technicians and doctors have always ensured that I completely understand what is going on and are great at taking the time to answer all our questions and concerns in terms that my husband and I could understand. I have never once felt rushed or like just a number. We have recently added a new fur baby to our home. I wanted to ensure our little puppy's health so I rushed to see our vet, Dr Tremblay on Saturday. She took the time out of her already busy schedule to help guide us and assure us that our Lexie was doing very well. Her suggestions regarding chew toys, puppy food, sleep habits have helped us all with the stressful transition of going from one dog to two. Dr Tremblay also went above and way beyond by sitting with my three year old son and teaching him how to properly care, play and love an eight week old puppy! Never have never seen a vet take the extra time, the way she did. I highly recommend this clinic to anyone looking to top notch service, a caring and professional staff and very reasonable prices. You are not just a client, you become part of the Hpital Vtrinaire Duvernay family!
Excellent service thank you
Hôpital Vétérinaire Duvernay is a Canadian Veterinary Care based in Laval, Quebec. Hôpital Vétérinaire Duvernay is located at 3590 Boulevard de la Concorde E, Laval, QC H7E 2C9, Canada.
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