We brought our puppy here last Monday for an emergency broken leg. Within 2 days, we came back 4 times due to swelling of her paw. I also spoke to them about my concerns that the tape on the cast they put on her is stuck to her belly so every time she tries to pee or poo, its pulling on her skin which is what causes her pain rather than her broken leg. They sent me home every time saying oh its normal, bring her back if her paw swells even more than it already HAS by the way. After being sent home for the fourth time feeling uneasy, we decided to bring her to a different clinic. Our new clinic tells us of their concerns that the cast was put on too straight and that its way too early to be swelling so much especially after only 2 days. I told them about her discomfort with the tape on her belly which they completely understood. So having said that, we had to change her cast again after 3 days of just having to put it on at CVL and paying $800 worth for a badly done job. I even emailed them and they didnt respond.Thankfully with her new cast and new vet, she is super energetic and seems to forget she even has a cast on. Needless to say, I wont be going back to CVL.
Thank you to all who looked after Zorro on Sunday. Your staff was efficient, kind and understanding. You really went above and beyond with helping us clean him up after the carrier incident and we really appreciate everything you did.
Very very pricy. Had to go on a Saturday 6pm for our cat who had an epilepsy crisis. Spent approx 1h there, they charged 160$+tx for emergency consultation but they only checked it and sent us back home saying they didn't find anything wrong!
We had a great experience with these vets. We brought our newly adopted dog in during emergency hours. They were very loving and kind with him. They treated him for his illness and called us back a few days later to check in on him. The vet technicians answered my question over the phone when we had a problem with his medication and the issue was cleared up right away. I love the fact that they are open 24 hours and that you can reach a technician at any time. As brand new dog owners we were very worried about our dog, but everyone at this hospital is incredibly helpful. We are definitely going to stick with them as our full time vet. And would like to say a special thank you to doctor Hugo from Odis and Family.
I brought my cat in on Tuesday night because he was having difficulty breathing. The night shift Vet was by far the most unpleasant veterinarian my husband and I ever dealt with. She wasn't warm or friendly, nor was she empathetic. All the veterinarian doctors there pressure you into taking all these tests, even when the prognosis is OBVIOUS! I knew he had water in his lungs again, which they later confirmed. At my first encounter with the Vet when we first brought him in, knowing that my cat was old and suffering from heart failure, I asked her if it was worth it dragging it out because I didn't want him to suffer anymore. WITHOUT even looking at his file from his regular Veterinarian or doing tests, she immediately says no she didn't think he was nearing his end yet. Well guess what?!?! He died last night in our home and we paid over $1300.00 for NOTHING! I should have listened to my mom when she said she hated that place and that they rip people off because they clearly do!!!!*Note to the owner: Don't bother posting a reply to save face unless you want to do the right thing and offer me a refund.
Veterinary Centre Laval is a Canadian Veterinary Care based in Laval, Quebec. Veterinary Centre Laval is located at 4530 Highway 440, Laval, QC H7T 2P7, Canada.
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