Never buying anything there again!! Everyone be ware, artemano was sold as the original went out of business. One of the supports on bed cracked. I call today as i literally spent over 10 000$ with these guys over a couple years. They tell me that since the new owners rodi bought they wiped out the old system. So no record of any previous sales. I tell them i have my bill and the girl tells me sorry there is nothing we can do?! Are you kidding me!! To make matters worse, i ask for the head office number of Rodi and she didnt even have it. WARNING: do not buy anything from this place. Mobilia is just as good and the service is stellar. This rodi company doesnt know business they just lost a huge buyer for a 20 dollar fix!! Insane but i will bring my money elsewhere. Do not buy here!
We bought a Freeform table and two Goa hutch buffets directly from the Laval store located on Le Corbusier, we bought the floor models and we paid it in full. We also paid 125$ for local delivery and they said it would take a week and someone from the delivery company would call us. We waited for a call and nothing. We called the store and no response, We emailed and still no response. We called the number listed on their website and a recorded message came on saying to email them or call back, we called during their suggested hours and same message. We are going to go back to the store and ask for our money back.Furniture is nice but it seems once you give them money then they are done with you.We originally thought that the experience was nice but after this it's going to be hard to go into these type of stores again. Artemano is all show and filled with empty promises.Update: June 21, 2018 - So here is an update. When I posted the original review it was literally a couple of days after Artemano went into bankruptcy. We found out by going there and seeing a piece of paper on the door saying to call a phone number. That number was for the people taking care of the bankruptcy. Long story short, it took about 3 weeks to sort out everything with KPMG and finalised in December 2017. We got our furniture and the delivery charge reimbursed because we had to pickup the furniture ourselves. It was heavy. Overall, the furniture looks good. Would we buy again from Artemano even though there are new owners, probably not. We know other stores that have similar/same type of furniture and with better service.
Nice big place personel nice
Called before leaving to laval store message says open from 10am to 5pm. We drive 30min to get there at noon and it's closed. Super disorganized management. It's all good though we bought at eq3 next door to Artemano instead. Better management and better organized staff.
i just learn that they go bankrupt and that's why all their stores are closed. They don't answer the phone. i bought a set of chair 3 weeks a go and they are supposed to deliver them to my house but THEY JUST STEAL MY MONEY and NEVER DELIVER. There is no way to communicate with them now !
Artemano Laval is a Canadian Furniture Store based in Laval, Quebec. Artemano Laval is located at 1665 Boulevard le Corbusier, Laval, QC H7S 1Z3, Canada.
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